Assertiveness Skills Training Course
Our CPD Accredited Assertiveness Skills training course is delivered as an open course in Dublin, Cork and Belfast and as an online course. We can also deliver the course in-house just for your business as an in-person course or a live virtual online course.
Assertiveness Skills Course Highlights
Here’s some quick information about our Assertiveness Skills course:
- 1-day training course delivered in-person or online
- Delivered anywhere in Ireland as an in-house course
- CPD Accredited - equates to 5.5 hours of CPD
- Booking is easy. Just select a location, a date and hit Book Now!
Course Overview
Course Aim
Our Assertiveness Skills Training Course will provide you with the skills and approaches to communicate more confidently with others.
By understanding how to control emotions, you will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.
Alongside this, the course will introduce you to practical tips and techniques to help build confidence and self-esteem.
You will be able to share your experiences with others and learn more about your individual communication style and others to help you deal with and reduce conflict. You will also have plenty of opportunities to practice the skills in a safe and controlled environment.
Course Objectives
By attending this assertiveness skills course you will:
- Understand why and when you will need to be assertive
- Be able to identify the characteristics of aggressive, passive and assertive behaviour
- Recognise different situations where you will need to be assertive and apply the necessary skills
- Understand how your body language, language and interactions with others drives different behaviours in them
- Have built confidence in having difficult conversations with others
- Be able to use the skills to influence others effectively to change attitude and improve performance
Course Content
- An introduction to what Assertiveness is and what it means
- Why be assertive?
- Understanding what assertiveness is not
- Looking at gut reactions and controlled reactions
- Understanding the link between these behaviours
- Body language, language and words associated with assertiveness
- How to use different assertive skills and behavious and how to adapt them to different situations
- How to demonstrate confident communication
- Using controlled responses and not a gut reaction
- Understanding where gut reactions and unconscious reactions come from
- Understanding how our reactions can drive aggressive and passive behaviours in others
- Looking at your own style of communication and that of others to understand how to reduce conflict
- Asking for what you need and want with confidence
- Dealing with confrontation and challenges
- Bill of rights – What is this and what does it mean?
- Broken Record
- I statements
- Power Words
- Giving feedback
Accreditation
Our Assertiveness Skills training course is accredited by the CPD Standards Office. This demonstrates our commitment to quality and industry best practices and you can be sure that the course you receive has been assessed to ensure it meets its objectives.
This course equates to 5.5 hours of CPD. After completing the course you will receive your CPD certificate and learning path document as record of your attendance.
Download the Course Brochure
Download a copy of our Assertiveness Skills training course brochure below.
Who Should Attend?
This assertiveness skills training course is for anyone who would like to communicate with more confidence in any situation.
If you want to:
- Feel more confident when you communicate
- Get more positive responses from others when you communicate
- Achieve better results
- Be able to deal with others who are aggressive or passive
- Have more credibility and authority in your field
- Feel more positive about yourself
Then this assertiveness course is for you.
The course is suitable for people of all levels and in all roles and industries. The skills from the course are also appropriate for both work and personal situations.
What You Get
In-Person Open Courses
A 1 day training course in one of our comfortable venues with one of our highly experienced Assertiveness Skills trainers. You also get:
- Refreshments throughout the day and lunch
- Course materials to take away
- A course certificate
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
Online Open Training Courses
A 1 day online live virtual training course with one of our highly experienced Assertiveness Skills trainers. You also get:
- A highly interactive online experience
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
- A digital copy of the course materials from the course
- A digital course certificate
In-House Delivery
A 1 day training course with one of our highly experienced Assertiveness Skills trainers at your location. You also get
- Course materials for each delegate to take away
- A course certificate
- Reporting on delegate evaluation
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
FAQ
Here are some of the common questions we get asked about our Assertiveness Skills training course:
Who delivers your Assertiveness Skills training courses?
What is assertiveness?
Will I feel more confident after the course?
I have a really tricky situation that I need help with. Will the course help with this?
Do you have any Assertiveness Skills articles I can read?
Delivery Options
In-Person Open Courses
Our Assertiveness Skills course is delivered in-person at venues in Dublin, Cork and Belfast. The cost of our in-person courses includes delegate materials, refreshments throughout the day and lunch. We deliver the course in the following locations:
Online Open Training Courses
Our Online Assertiveness Skills course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.
In-House Delivery
We can also deliver this Assertiveness Skills course just for your organisation. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.
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