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Consultative Selling Training Course

Our Consultative Selling training course is delivered as an online virtual open course. We can also deliver the course in-house just for your business as an in-person course or a live virtual online course.

Consultative Selling Course Highlights

Here’s some quick information about our Consultative Selling course:

  • 1-day training course delivered online
  • Delivered anywhere in Ireland as an in-house course
  • Booking is easy. Just select a location, a date and hit Book Now!

Course Overview

Course Aim

This Consultative Selling training course will provide you with a toolbox of effective business to business and business to consumer selling techniques.

It aims to provide approaches to build long-term relationships with customers by avoiding ‘hard sell’ and instead pushes towards finding out about the customer’s needs through effective conversations.

Course Objectives

By attending this Consultative Selling training course, you will:

  • Be able to build rapport with customers or clients
  • Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure
  • Be able to check you have the right information from the customer or client
  • Be able to match products and services to the customer or client using the information you have gathered
  • Be able to influence effectively
  • Know how to stand out from your competitors

Course Content

What is Consultative Selling?
  • Difference between a normal sales approach and consultative selling
  • Beliefs about selling
  • How will buyers respond to consultative selling?
Preparing for the Sales Meeting
  • Researching the organisation and person/people you are meeting
  • What do your customers or clients need or want? What are they buying?
  • Preparing yourself for the meeting
Understanding Needs
  • First impressions count
  • How to generate conversation to establish customer needs
  • Controlling the conversation
  • Gathering the right information
The Sales Process
  • A structure to follow to help the conversation along
  • Moving into the sale
The Skills
  • Effective questioning
  • Listening
  • Body language, tone of voice and choosing the right words
Matching Your Products and Services
  • Matching the features and benefits of your products to the information gathered
  • Ensure it doesn't feel like a sale at this point
  • Making it feel as though the product/service is just what they are looking for
Closing
  • Moving from conversation to closing sale

Download the Course Brochure

Download a copy of our Consultative Selling training course brochure below.

Download Consultative Selling Course Brochure

Our Approach

No PowerPoint

Yes, you read that right! We’ve removed PowerPoint from our in-person training courses. Instead we use more creative ways to deliver content and generate discussion.

Always Interactive

No matter how you attend, our courses are interactive and designed specifically for the delivery method being used.

Practical Tools

We minimise theory and focus on practical tools you can take away and use immediately in the workplace.

Clear Pricing

Transparent pricing for open courses and clear all-inclusive quotes for in-house and bespoke work.

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