Managing Conflict Training Course
Our Managing Conflict training course is delivered as an online virtual open course. We can also deliver the course in-house just for your business as an in-person course or a live virtual online course.
Managing Conflict Course Highlights
Here’s some quick information about our Managing Conflict course:
- 1-day training course delivered online
- Delivered anywhere in Ireland as an in-house course
- Booking is easy. Just select a location, a date and hit Book Now!
Course Overview
Course Aim
This Managing Conflict Training Course will provide you with the skills and tools to manage conflict in the workplace.
The workshop investigates some of the common causes of conflict in the workplace and the types of conflict you may need to manage. It looks at a range of tools to help with managing conflict and ways to be more proactive to avoid conflict in the first place.
Course Objectives
By attending this Managing Conflict training course, you will:
- Be able to describe what conflict is and the typical causes of it
- Understand the impact that conflict has on team performance and morale
- Know a range of approaches to manage conflict and define your own current style and approach
- Have developed your own toolkit to draw on to manage conflict
- Have strategies to proactively identify conflict situations and address them before conflict occurs
Course Content
- Defining conflict – what is it/what does it look like?
- What do we find difficult about dealing with conflict?
- What are the common causes of conflict in the workplace?
- What do you do now?
- What’s the impact on the individual, team and business of conflict?
- What are the benefits of dealing with conflict?
- What happens of you do nothing
- What happens if it isn’t handled well?
- Your current conflict resolution style (Thomas Kilman)
- The different styles of conflict
- Hot conflict/Cold conflict
- Further use of Kilmans Conflict Mode Instrument
- Interest-Based Relational Approach
- OK Corral
- Influencing skills
- Mediation skills
- Dealing with Difficult People
- Having difficult conversations
- How to spot potential conflict
- Dealing with conflict proactively
Download the Course Brochure
Download a copy of our Managing Conflict training course brochure below.
Who Should Attend?
This managing conflict training course is for anyone who needs help and support with reducing and managing conflict in the workplace.
If you want to:
- Know how to manage conflict effectively
- Get some insight on how to reduce conflict proactively
- Understand some of the key causes for workplace conflict
- Have a simple to use structure and process to follow when dealing with conflict situations
- Have more confidence and feel less threatened by conflict
- Understand how your own actions may cause or increase levels of conflict
The course is suitable for people of all levels and in all roles and industries.
What You Get
Online Open Training Courses
A 1 day online live virtual training course with one of our highly experienced Managing Conflict trainers. You also get:
- A highly interactive online experience
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
- A digital copy of the course materials from the course
- A digital course certificate
In-House Delivery
A 1 day training course with one of our highly experienced Managing Conflict trainers at your location. You also get
- Course materials for each delegate to take away
- A course certificate
- Reporting on delegate evaluation
- Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
FAQ
Here are some of the common questions we get asked about our Managing Conflict training course:
Who delivers your Managing Conflict training courses?
What is conflict?
I have a tricky situation that I am trying to deal with. Will this course help?
I've been told I am the instigator of conflict. Shall I attend this course?
Do you have any Managing Conflict articles I can read?
Delivery Options
Online Open Training Courses
Our Online Managing Conflict course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.
In-House Delivery
We can also deliver this Managing Conflict course just for your organisation. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.
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